PLEASE READ THESE TERMS CAREFULLY. They contain important limitations of our liability and a disclaimer of warranties. By installing or using Orgmee ("the App") you agree to these Terms. If you do not agree, do not use the App.
The App helps you record, transcribe, summarize and organize information from your phone calls, and plan your day, using a combination of on-device and optional cloud AI. The App is provided by Adapto Solutions ("we", "us").
We grant you a personal, non-exclusive, non-transferable, revocable licence to use the App for your own lawful, personal use, subject to these Terms. You may not misuse the App, attempt to break its security, resell it, or use it to break the law.
For calls recorded using your device's own built-in call-recording feature — rather than the App's internet-calling feature — we do not create, initiate, or have live access to that recording. Your device's operating system or manufacturer performs the recording using a capability it provides independently of the App; the App only reads the finished file after your call has ended, to organize, transcribe and summarize it for you. We have no way to know, control, or influence whether or how your device's own recording feature notifies the other party to a call.
This is important. Laws governing the recording of telephone conversations vary widely and, in many jurisdictions, require the consent of some or all parties. YOU ARE SOLELY AND FULLY RESPONSIBLE for:
(a) determining whether recording a given call is lawful where you and the other parties are located;
(b) obtaining any consent required by law before recording; and
(c) how you store, use, share or disclose any recording, transcript or summary.
You agree that you will use the App only in compliance with all applicable laws. You accept all risk and liability arising from your recording, transcription, storage or sharing of calls. We are not a party to your calls and have no way to verify consent, and we accept no liability for your recording activities.
The App lets you send a note to another Orgmee user who has you saved in their contacts. You are responsible for what you send. Do not send anything unlawful, threatening, abusive, harassing, hateful, sexually explicit, deceptive, or infringing of anyone's rights, and do not use notes to send unsolicited advertising or bulk messages.
What we can and cannot do about it. A note is encrypted on your device and can be read only by the person you send it to. We never see its contents, and we therefore cannot moderate, filter or review them. What we can act on is a report: anyone who receives a note can report it to us and block the sender, and a report tells us who sent it and when, never what it said. We review every report, and may suspend or terminate the sender's account under section 10. Removing a note is something you do rather than something we can do for you: because a note exists only on the two devices, declining it in your Inbox deletes it outright, and blocking the sender stops any further notes from them arriving at all.
Your protections as a recipient. Only people you have saved in your contacts can send you a note. You can block any sender from your Inbox, which takes effect on your device immediately and is not disclosed to them. A note you decline is deleted.
Transcription and summarization are performed by automated artificial-intelligence systems. Such systems are inherently imperfect. Transcripts and summaries MAY BE INACCURATE, INCOMPLETE, MISATTRIBUTED, OUT OF ORDER, OR ENTIRELY WRONG, and may omit or invent content. The App may also fail to record, transcribe or summarize a call at all.
YOU ACKNOWLEDGE AND AGREE THAT:
(a) you will not rely on any transcript, summary, reminder or other App output as an accurate, complete or authoritative record of any conversation or commitment;
(b) you will independently verify anything important before acting on it;
(c) the App is not a substitute for your own notes, records, or professional (legal, medical, financial or other) advice; and
(d) we make no promise that the App will capture, transcribe or summarize any call correctly, on time, or at all.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU WAIVE AND RELEASE ANY CLAIM AGAINST US ARISING FROM OR RELATING TO ANY INACCURACY, ERROR, OMISSION, DELAY OR FAILURE IN TRANSCRIPTION, SUMMARIZATION, RECORDING, REMINDERS OR ANY OTHER APP OUTPUT, AND FROM ANY DECISION YOU MAKE OR ACTION YOU TAKE BASED ON SUCH OUTPUT.
THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE", WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. We do not warrant that the App will be uninterrupted, error-free, secure, or that data (including recordings, transcripts, summaries, Orgmee Notes, chats and day plans) will not be lost or corrupted.
Your content is stored on your device, and backing it up is your responsibility. As described in the Privacy Policy, the content you create in the App is held in files on your phone rather than on our servers. The one exception is a note you send to another Orgmee user: it passes through our servers encrypted, in a form we cannot read, and is deleted as soon as it reaches them — sending a note is a delivery, never a backup. We do not hold a copy of your content and cannot produce one for you. Uninstalling the App, losing, resetting or damaging your device, clearing the App's storage, or deleting your account will permanently remove that content unless you have a backup.
The backup feature is a tool, not a guarantee. The App can encrypt your content and upload it to your own Google Drive on a schedule you choose. That upload depends on things outside our control — your Drive account and its available space, your network, your device's battery and power-saving behaviour, and whether a scheduled run is allowed to execute. We do not warrant that any given backup ran, completed, or can be restored, and you should not treat it as your only copy of anything critical. If you set a backup passphrase, we cannot recover your backup if you forget it; that is the direct and intended consequence of choosing encryption only you can open.
If something goes wrong, tell us — that is the fastest way to get it put right. If you hit a bug, a wrong transcript or summary, or anything that does not work as described, report it from inside the App: Settings → Contact Us to send a message, or Settings → Submit Logs if the technical detail would help us find it. We read what comes in and use it to fix problems in later releases.
The App uses third-party services (including Google Firebase, Google Gemini, Google Drive, Truecaller and Agora). We do not control and are not responsible for those services, their availability, their accuracy, their pricing, or their handling of your data. Your use of them may be subject to their own terms. Any AI processing you enable using your own API key is between you and the provider, and you are responsible for any charges and for that provider's use of the data you send.
The App also uses on-device AI models, including Google's Gemma model and OpenAI's Whisper model. Your use of the on-device summarization feature is subject to, and you agree to comply with, the Gemma Terms of Use and the Gemma Prohibited Use Policy. Full attribution and licence notices for these and other open-source components are available in the App under Settings → Privacy & Legal → Open Source Licences.
No affiliation. The App is an independent client interface. It is NOT affiliated with, endorsed by, sponsored by, or partnered with Google, Google Gemini, or any other AI or cloud provider. All product names, logos and trademarks are the property of their respective owners and are used only to identify the services the App can connect to.
Your provider account is your responsibility. When you use a feature powered by your own API key, you alone are responsible for managing your Google Cloud / Google AI (or other provider) account — including your usage/consumption, spending, billing and billing alerts, quotas, free credits, and any data-compliance thresholds or settings. Any charges or overages you incur are solely between you and that provider.
Provider-side interruptions are outside our control. Service interruptions, outages, credit or free-tier expirations, quota exhaustion, API rate-limiting, price changes, policy changes, or discontinuation of any provider service are entirely outside our technical and legal control. We are not responsible or liable for them, or for any resulting loss of App functionality, delay, or data.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL ADAPTO SOLUTIONS, ITS OWNERS, EMPLOYEES OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, GOODWILL, OR OPPORTUNITY, ARISING OUT OF OR RELATING TO YOUR USE OF (OR INABILITY TO USE) THE APP, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE APP WILL NOT EXCEED THE GREATER OF (a) THE AMOUNT YOU PAID US FOR THE APP IN THE 12 MONTHS BEFORE THE CLAIM, OR (b) INR 1,000 (OR LOCAL EQUIVALENT). Because the App may be provided free of charge, you acknowledge that this limitation is a fundamental basis of our agreement.
You agree to indemnify and hold harmless Adapto Solutions and its owners, employees and suppliers from and against any claims, damages, losses, liabilities and expenses (including reasonable legal fees) arising out of or relating to: your use of the App; your recording, transcription, storage or sharing of any call; your violation of these Terms; or your violation of any law or the rights of any third party (including any party to a call you record).
We may suspend or terminate your access to the App at any time, with or without cause. You may stop using the App at any time and delete your account. You may also lock your own account (for example if your device is lost or stolen), which disables access to it and freezes your phone number. Unlocking a locked account is not automatic: you must contact us and verify your identity to our reasonable satisfaction before access is restored. Sections that by their nature should survive termination (including 3, 4, 5, 7, 8, 10 and 12) will survive.
These Terms are governed by the laws of Karnataka, India, without regard to conflict-of-laws rules, and the courts located in Bengaluru, Karnataka, India have non-exclusive jurisdiction over any dispute arising from them.
If you are a consumer, this does not override your local rights. Nothing in this section deprives you of the protection of any mandatory consumer law of the country, state or territory where you live, or of any right you have to bring proceedings in your local courts. If you are a consumer in the United States, Canada or Australia, you may bring a claim where you live, and your local consumer-protection law continues to apply to you regardless of the governing law named above.
Nothing in these Terms is intended to exclude or limit any right you have under mandatory consumer-protection or other laws that cannot legally be excluded. Where any part of these Terms is found unenforceable, the rest remains in effect, and the unenforceable part is limited to the minimum extent necessary.
If you are in Australia: our services come with guarantees that cannot be excluded under the Australian Consumer Law, and nothing in sections 5, 6 or 8 operates to exclude, restrict or modify those guarantees or your remedies under them.
If you are in the United States or Canada: some states and provinces do not allow the exclusion of implied warranties or the limitation of incidental or consequential damages, so parts of sections 6 and 8 may not apply to you, and you may have additional rights under the law where you live.
Where UK or EU data protection law applies to you, our legal basis for processing your data is described in the Privacy Policy. Where a call you record includes another person's voice or data, YOU remain solely responsible for establishing a lawful basis — typically their consent — for recording and processing it, as described in section 3 above.
How long we retain your data, and how to request its deletion, is described in the Privacy Policy. Cloud metadata for an active account is retained until you delete it; we do not currently apply an automatic retention limit beyond that.
Our cloud database and server functions run in India. Whatever your own location, the account and call metadata described in the Privacy Policy is stored and processed there; content held on your device is not. If you are outside India this is a transfer of your data to another country, and by using the App you accept it — see the Privacy Policy for the detail and the basis we rely on.
If you are not an Orgmee user but spoke with someone who is, the only information about you that reaches our servers is your name and number, attached to their record of the call. We never receive the audio, transcript or summary of that call — those stay on their device — and where their phone's own recording feature made the recording, we did not create it. See the Privacy Policy for how to contact us about what we do hold.
We may update these Terms from time to time. The "Effective date" above shows when they last changed. Continued use of the App after a change means you accept the updated Terms.
Questions about these Terms: support@adaptosolutions.in.